Privacy Policy

The S Vacation Homes is a boutique vacation rental company operating two properties on the North Coast of the Dominican Republic — The Connections Condo at Encuentro Beach and The Casa Linda Townhouse at Sosúa Beach.

Business name: The S Vacation Homes
Website: thesvacationhomes.com
Email: [email protected]
Phone: 407-616-4542

We are the data controller for the personal information collected through this website.

We collect information in two ways — information you provide directly, and information collected automatically when you use our website.

Information you provide directly:

• —Your name and email address when you subscribe to our newsletter or download our North Coast Insider Guide
• —Any information you include in messages sent to us via email or contact forms
• —Communications you send us through WhatsApp, email, or other channels

Information collected automatically:

• —IP address and general geographic location
• —Browser type, device type, and operating system
• —Pages visited, time spent on pages, and referring URLs
• —Clicks, scrolls, and other interaction data
• —Cookie identifiers and similar tracking data

We do not collect payment information directly. All bookings are processed through Airbnb's platform, which has its own privacy policy.

We use the information we collect for the following purposes:

• —To send you our newsletter, travel updates, and promotional content — only if you have subscribed
• —To deliver the North Coast Insider Guide and other digital content you have requested
• —To respond to your inquiries and provide guest support
• —To analyze website traffic and improve the user experience
• —To understand how visitors interact with our content and Digital Concierge
• —To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We use the following third-party services on our website. Each has its own privacy policy and data practices, which we encourage you to review.

Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymized data about page views, session duration, traffic sources, and user behavior. This data is processed by Google and may be stored on servers in the United States. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on. Google's privacy policy is available at policies.google.com/privacy.

Brevo (formerly Sendinblue)
We use Brevo to manage our email newsletter and lead nurture sequences. When you subscribe to our mailing list, your name and email address are stored in Brevo's platform. Brevo's privacy policy is available at brevo.com/legal/privacypolicy.

Google Fonts
Our website loads fonts from Google Fonts, which may result in your IP address being transmitted to Google's servers. Google Fonts does not use cookies or track individual users for advertising purposes. Google's privacy policy is available at policies.google.com/privacy.

Airbnb
Our website contains links to our property listings on Airbnb. When you click these links and interact with Airbnb's platform, Airbnb's own privacy policy applies. We are not responsible for Airbnb's data practices. Airbnb's privacy policy is available at airbnb.com/help/article/2855.

Other Third-Party Services
We may from time to time integrate additional third-party tools for analytics, marketing, or operational purposes. When we do, we will update this policy to reflect those additions and ensure appropriate data protection measures are in place.

Our website uses cookies — small text files stored on your device — and similar tracking technologies. We use the following types of cookies:

• —Essential cookies: Required for the website to function properly. These cannot be disabled.
• —Analytics cookies: Used by Google Analytics to collect anonymized data about how visitors use our website.
• —Preference cookies: Used to remember your settings and preferences across visits.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when cookies are set. Please note that disabling certain cookies may affect the functionality of our website.

For EU/EEA visitors, we will request your consent before placing non-essential cookies on your device in accordance with the General Data Protection Regulation (GDPR) and the ePrivacy Directive.

If you subscribe to our newsletter or download our North Coast Insider Guide, you will receive emails from us containing travel updates, property news, North Coast guides, and promotional offers.

We will only send you marketing emails with your explicit consent. Every marketing email we send includes an unsubscribe link. You can opt out at any time by clicking that link or by emailing us at [email protected].

We use Brevo to manage our email list. Your email address and name are stored securely on Brevo's platform. We do not share your email address with other parties for marketing purposes.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

• —Email subscribers: Your data is retained until you unsubscribe or request deletion.
• —Inquiry and communication data: Retained for up to 3 years for business record purposes.
• —Analytics data: Google Analytics data is retained for 26 months by default, after which it is automatically deleted.

You may request deletion of your personal data at any time by contacting us at [email protected].

If you are a resident of the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• —Right to access: You have the right to request a copy of the personal data we hold about you.
• —Right to rectification: You have the right to request that we correct inaccurate or incomplete data.
• —Right to erasure: You have the right to request that we delete your personal data ("right to be forgotten").
• —Right to restriction: You have the right to request that we restrict the processing of your data in certain circumstances.
• —Right to data portability: You have the right to receive your data in a structured, machine-readable format.
• —Right to object: You have the right to object to the processing of your data for direct marketing purposes.
• —Right to withdraw consent: Where processing is based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.

Our legal bases for processing personal data under GDPR are: your consent (for email marketing and non-essential cookies), our legitimate interests (for analytics and website improvement), and compliance with legal obligations.

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• —Right to know: You have the right to request information about the categories and specific pieces of personal data we have collected about you, and how we use and share it.
• —Right to delete: You have the right to request deletion of personal data we have collected from you, subject to certain exceptions.
• —Right to correct: You have the right to request that we correct inaccurate personal information.
• —Right to opt out of sale: We do not sell your personal information. You have the right to opt out of the sale of personal information, though this right does not currently apply to our practices.
• —Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your California privacy rights, please contact us at [email protected] or by phone at 407-616-4542. We will respond to verifiable consumer requests within 45 days.

In the preceding 12 months, we have collected the following categories of personal information: identifiers (name, email, IP address), internet or network activity (browsing data, interactions with our website), and geolocation data (general location based on IP address).

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include secure HTTPS connections, access controls, and working only with reputable third-party service providers who maintain their own security standards.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities as required by applicable law.

Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] and we will promptly delete that information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy. For material changes, we will make reasonable efforts to notify you — for example, by sending an email to subscribers or displaying a notice on our website.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• —Email: [email protected]
• —Phone: 407-616-4542
• —Website: thesvacationhomes.com

We aim to respond to all privacy-related inquiries within 5 business days. For formal GDPR or CCPA requests, we will respond within the legally required timeframes (30 days for GDPR, 45 days for CCPA).